Motives
Human
beings are very complex in nature. Many a times we fail to understand the
behavior of people. People are motivated by needs. People are motivated by
their lowest unfilled need. Personal needs vary with each person and they may
overlap.
Consider
the following points:
- “Problem
people” may be trying to restore “status” and they may need help from
others to get it done.
- The more
secure we are, the more likely we are to overlook the adequacy problem of
others.
- The art
of making others feel comfortable and important is always based on the
sincerity approach.
The
most common motivation drive patterns are listed below:
2. ATTENTION. Aiming
for personal recognition.
3. OWNERSHIP. To take
care of things.
4. ACCEPTANCE. To be
clearly understood.
5. STATUS. To attain a
position.
6. ASSOCIATION. To be
with people.
7. RESPONSIBILITY. To
do something worthwhile.
8. ACCOMPLISHMENT. To
work to schedule.
9. FRIENDSHIP. To have
sympathetic companions.
- RIGHTEOUSNESS. To practice well-defined principles.
If we study the
people closely, we will be able to identify the patterns that drive them. Observe
their behaviours and try to identify the indicators. Make use of the following
information.
1. SECURITY.
Indicators
|
Spends cautiously with tight control.
Has long employment record.
Saves everything possible.
Buys things during bargain offers / off season.
Looks for bank with highest interest.
Tries to repair things on his own.
|
.
2.
ATTENTION.
Indicators
|
Criticizes top policies.
Arrives late.
Takes unnecessary risks.
Has “inside” story.
Butts into conversations.
Projects 20 years’ experience in 10 years.
Spends flashily.
|
3.
OWNERSHIP.
Indicators
|
Keeps things locked up.
Maintains vehicle.
Ensures all gadgets work.
Has more than one gadget of the same kind.
Has old books stored.
|
4.
ACCEPTANCE.
Indicators
|
Talks to the point.
Puts it in writing.
Repeats instructions.
Summarizes decisions.
Issues frequent progress reports.
Checks work with key personnel.
Favours favourable facts.
|
5.
STATUS.
Indicators
|
Carries heavy wallet.
Discusses important names.
Favours big brands.
Talks about right books and papers.
Displays citation.
|
6.
ASSOCIATION.
Indicators
|
Seldom remains at home.
Leaves last.
Talks to strangers.
Awaits part dates.
Tells stories.
Keeps many irons in fire.
|
7.
RESPONSIBILITY.
Indicators
|
Works as reporter.
Helps out others.
Takes over for the boss.
Takes the blame.
Is a problem solver.
Works for a cause.
Overcomes obstacles.
|
8.
ACCOMPLISHMENT.
Indicators
|
Asks for work.
Keeps promises.
Uses checklists.
Says, “better do it myself”.
Is a self-starter.
Keeps a good filing system.
|
9.
FRIENDSHIP.
Indicators
|
Free with confidence.
Gets hurt easily.
Trusts people.
Spends time with a few.
Has hot and cold moods.
Needs a listener.
Offended by casualness.
Develops confidential discussions.
|
We
must realize that a person will not be driven by a single motive. Everybody is
driven by a combination of different motives,
of course in different proportions. It is important to find out which one is predominant. Once we are sure of the
predominant drive, we can work out our approach towards the person concerned.
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